Salesforce Announces Revolutionary AI Agent Platform, Agentforce

What is Agentforce?

Salesforce, the global leader in customer relationship management (CRM), unveiled the groundbreaking Agentforce, a layer on the Salesforce Platform that empowers businesses to create fully customizable autonomous AI agents.

Agentforce promises to revolutionize workforce efficiency, customer experiences, and business growth by connecting to any enterprise data and executing tasks across sales, service, marketing, and commerce.

Marc Benioff's Perspective

Marc Benioff, Chair and CEO of Salesforce, highlighted the momentum of Agentforce among customers, explaining that that businesses need to build their own infrastructure and technology.

He emphasized that Agentforce offers a future-proof solution that eliminates the need for DIY AI or specific hardware.

Beyond Traditional Chatbots and Copilots

Agentforce goes beyond traditional chatbots and copilots by utilizing advanced reasoning abilities to make decisions and take action autonomously, such as resolving customer cases, qualifying sales leads, and optimizing marketing campaigns.

Real-world Applications

Customers like OpenTable, Saks, and Wiley are to customers and increased business efficiencies.

Integration with Salesforce's Security Features

The Agentforce platform is deeply integrated with Salesforce's robust security features, ensuring data privacy and trust.

Flexible Setup with the Agent Builder

Agentforce offers a flexible, low-code or no-code setup with the Agent Builder, which enables users to customize pre-built agents or work with a renowned technology firm specializing in Salesforce services.

Partnering with Lumorill

Lumorill, a technology consulting firm focused on helping businesses leverage Salesforce, Executive Dashboards, Gener is well-positioned to help businesses harness the potential of Agentforce and Salesforce Tableau.

Lumorill's expertise in Executive Dashboards, Generative AI, and Talent Management can help organizations make informed decisions, streamline processes, and optimize their workforce development strategies.

By partnering with Lumorill, businesses can leverage the power of Salesforce's cutting-edge technology to drive growth and competitiveness in today's rapidly evolving digital landscape.

Contact Lumorill

For more information on how these powerful solutions can work together to drive your business forward, contact Lumorill today at hello@lumorill.com